Friday, November 5, 2010

Help Desk

Hey all,

Sorry I haven't blogged lately, but this is because I was without a laptop. It was a fluke incident - a faulty hard drive - and it doesn't happen to everyone. However, because of this incident, I found out about a couple of great resources.

The Walk-In Help Desk saved my life. I had spent hours on the phone with the computer company getting no where so one of my friends told me to stop by the Help Desk on Monday when they were open. I did. The friendly folks down there help me out. They took my laptop, diagnosed the problem, and helped me figure out what I needed to do. Once my new hard drive arrived in the mail they removed the faulty one and installed everything I needed.

Thank you, Help Desk.

While my laptop was broken, I studied and used the computers in the lab right across from the Help Desk in the O'Neill Library. It's a nice place to study with a laptop lounge, Macs, and PC's, so there is something for everyone. And I got to use some of my 500 free printing pages.

If you ever need it, the computer lab is a good place to go.

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